The terms and conditions are generally under the Business swiss applicable laws at the moment of the transaction.

The  "Positive elements" reference designates:
Positive elements Marc De Leo
20 rte de Brenles
1683 Chesalles-sur-Moudon

Goods return

Before returning the goods, a return voucher needs to be asked to Positive elements. This can be done by  e-mail or by phone.

The buyer needs to ask for a return within 5 business days after the good reception.

The goods can be returned after the acceptance of the reimbursement agreement provided by Positive elements.

Only the non opened goods are fully refunded.

Shipping costs

The shipping costs are in charge of the buyer.

Refund

The refund of the goods is done after the goods reception and evaluation by Positive elements.

Software licenses return

Because the Positive elements software are furbished including a 30 days period of fully functional demo license, no return is allowed for this kind of good.